Shoes and Care: the incredible shared story by an interpreneur

http://shoesandcare.com/



DOKTER-PRENEUR!DOKTER LULUSAN UGM YANG JADI PEMBERSIH SEPATU

Dari hobi membersihkan sepatu, dokter muda ini punya 20 cabang usaha Shoes And Care hingga di Singapura! Sudah 4 bulan saya tidak siaran Kongkow Bisnis di Geronimo FM Jogja, malam tadi saya diundang lagi buat membredel tamunya di Acara Kobis Live di Dixie.

Menarik kali ini.. Saya harus berdecak kagum dengan keuletannya! Baca obrolannya dibawah ini.. Akan bikin kepalamu meletup!!

"Nama Saya Tirta Hudhi, umur saya 25 tahun mas.. Saya tukang bersih-bersih sepatu, karena itu hobi saya sejak dulu. Seneng kalo ngelihat sepatu yang bersih. Pekerjaan sampingan saya sebagai dokter umum di RSA UGM di Ringroad Utara Jogja, rencana mau ambil spesialis bedah juga..

"Whoootttt!! *saya mendelik"Bentar-bentar! Dokter beneran kamu ini? Bukan dokter bedah sepatu...". "Beneran mas.. Asli saya Karanganyar (Solo coret hehe) 3,5 tahun saya kuliah kedokteran di UGM dari tahun 2009, lanjut koas selesai tahun 2015, langsung kerja di rumah sakit.

Dulu waktu ngekost di daerah Pogung saya seneng bener bersih-bersih sepatu, terus saya pajang di depan kamar kost, eh banyak temen-temen yang nitip, lama-lama makin banyak. Ada temen yang usul, sekalian aja kamu bisnisin dapet duit. Eh bener juga ya.. Pas waktu itu saya harus membeli buku-buku kedokteran yang mahal, gak mau jadi beban orang tua saya harus membeli buku-buku itu sendiri. Jadi kalo pulang kuliah jam 3 sore, saya di kost membersihkan sepatu pesanan, sampai jam 9 malam, lanjut belajar deh!"."Wow! Gak gengsi kamu ini.. Mahasiswa kedokteran jadi tukang bersih-bersih sepatu?""Ngapain juga gengsi mas, dapat uang halal kok.

Sampai akhirnya saya online-kan di forum jual belikaskus, pesanan makin banyak bahkan dari luar kota. Sepatu dikirim ke jogja, saya dibersihan terus dikirimkan lagi. Modal pertama hanya 400 ribu saja, buat beli alat-alatnya. Tahun berikutnya saya mendapat investor dari kawan ayah saya, 25 juta bikin toko pertama di alun-alun kidul Jogja. Dalam 3 bulan sudah balik modal, saya bagi hasil 20% untuk investornya."

"Wuuuik... Dari bersih-bersih sepatu bisa dapet 8 jutaan dong sebulan!"."Saya mainkan di semua sosial media, pesanan jasa makin banyak, pernah kami dapat kiriman sepatu dari Bali, harganya itu 120 juta.. Sepatu mahaaal.. Padahal ongkos membersihkannyahanya 100ribu, dia puas akhirnya rutin jadi pelanggan kami.

Satu outlet sekarang ada 2-3 karyawan. Saya mulai ekspansi bertahap ke berbagai kota, Jakarta, Bandung, Semarang, Solo, Medan, Tangerang, Pelembang hingga ke Singapura. Total ada 20 outlet saat ini dengan 85 karyawan. Outlet yang di Singapore karyawan saya juga orang sana.. Bukan dari Indonesia"."Dalam 3 tahun bisnismu bisa cepat ekspansinya, kamu mengajak investor atau dengan utang?"."Dari 20 outlet yang saya miliki 75% milik saya sendiri, 25% join dengan investor."

"Saya tidak pernah mengembangkan usaha dengan utang mas. Tiap dapat untung dari outlet-outlet saya putar terus untuk membuka cabang baru. Ayah saya mengajarkan jangan pernah membuka usaha dengan utang.. Itu hanya akan memberatkan, padahal ayah saya dulu kerjanya di BPR" lanjut Tirta sambil tertawa..

"Kamu masarin jasa kamu lewat sosial media?"."Iya mas, all sosmed kami pakai. Kami di Shoes And Care pernah dapat penghargaan dari Google Singapore sebagai salah satu jasa yang paling banyak dicari di internet. Karena hasil kerja kami bagus dan memuaskan, ada perusahaan di Italy yang merekomendasikan kami menjadi rujukan untuk perawatan sepatu di Asia Tenggara. Kamu juga kaget pernah dapat kiriman sepatu dari Belanda. Ongkos bersihinnya 10 Euro, ongkos kirimnya 40 Euro. Lebih mahal ongkirnya, Tapi orangnya puas.. Seminggu beres sepatu kami kirimkan lagi ke Belanda". "Muantab.... target kamu apa ke depan?"

"MEA sudah terbuka mas, saya punya impian Outlet Shoes And Care akan ada di Thailand, Vietnam, Malaysia, Brunei dan negara-negara lainnya, tapi saya tetap jadi dokter bedah di Jogja saja.."Pasti bisaaa Tirtaaa!

Saya bertanya lagi di jeda waktu, ketika tidak on air diselingi lagi live dari band disana."Dengan 20 outlet, produk jasa.. Kamu pasti mampu dong beli mobil cash sendiri sekarang?""Mampu mas.. ""Sudah beli? Mobil apa?""Belum mas.. Saya masih pakai Honda Supra 125 kemana-mana, uangnya mending saya tabung buat buka outlet lagi nantinya.."Hehehe!! Tamparan kerasssss dari mas Dokter buat yang sok gaya beli mobil kreditan! Yang sudah sukses dan mampu beli cash aja menunda kesenangan, daripada yang maksa beli demi pamer dan gaya hidup tapi habis itu pusiiiiiing mikir cicilan! Ok mas Dokter!! Suksesss terus untukmu!

19 Annoying Habits You Must Break To Be a Better Leader

http://www.lollydaskal.com/leadership/19-annoying-habits-must-break-better-leader/
by lollydaskal




If you don’t break your annoying habits you will never become the leader you want to be. 

We all tend to judge others by their actions and ourselves by our intentions, but one of the things required of great leaders is a significant level of self-awareness. You have to be able to step back and assess your own behavior, just as you would a team member’s, and look objectively at how that behavior influences your team and its work.

Here are some of the most common things leaders do to annoy and alienate the people around them. Check yourself against this list and start today to make any changes you need. When you do, you’ll be improving your leadership—and setting a great example for your team.

1. Having to feel like the smartest person in the room. Sure, it feels good, but it intimidates others and makes them less likely to share their ideas and opinions. 
2. Blaming others and finding fault. When there’s a problem, do you gather the team to find solutions and look together how to prevent a recurrence, or do you just start pointing fingers? Few things infuriate team members more. 
3. Speaking more than you listen. If you’re speaking, you’re not listening. And if you’re not listening, you’re cutting yourself off from important information—and connection with your team. 
4. Being stuck in the past. It’s natural to want to hold on to what’s familiar, and it’s definitely important to learn from the past. But if you’re not focused on the future, the people around you will eventually move on without you. 
5. Butting in. if you need to add your two cents to every decision, discussion, or development, you will be known as a micromanager, not a leader. 
6. Negativity and opposition. Nobody sets out to be negative, but it’s a habit that’s easy to develop, and few forces are more destructive. When people see that their ideas will be immediately shot down, innovation stops completely. 
7. Playing favorites. It’s great to admire and appreciate team members, and it’s fine to reward individuals for extraordinary efforts or achievements. But when you routinely single out one person or a few favorites at the expense of everyone else, it creates feelings of alienation and resentment. 
8. Making excuses. Excuses and defensiveness are the last thing people want to hear when they’re focused on solving a problem. 
9. Taking undue credit. We know nothing gets done alone—it takes a group of talented people to create success. Giving yourself all the credit is one of the most demoralizing things you can do. 
10. Making derogatory comments and shaming others. You may think of yourself as “telling it like it is,” but when you use derogatory and demeaning language, you’re going to be seen as nothing more than a bully. 
11. Making mountains out of molehills. If every problem is a disaster and every detail the most important thing in the world, you are wearing your team out with all the drama. 
12. Passing the buck. Trust is the foundation of leadership, and when you fail to hold yourself accountable and take personal responsibility for your work and your leadership, you make yourself untrustworthy. 
13. Making assumptions and passing judgment. When you judge others, you’re already in risky territory. And when you judge them on the basis of assumptions instead of working to understand the facts and context, you’re being genuinely unfair. 
14. Losing your temper. When you speak out of anger or yell when things upset you, you lose sight of one of the most important elements of leadership: respect for others. 
15. Withholding information. Refusing to share information not only shows a lack of trust but also tells those around you that you don’t care about interfering with their ability to do their job. 
16. Focusing exclusively on winning. It’s great to win, and it’s important to motivate people. But even when things don’t work out, there are things to be learned and hard work to be rewarded. 
17. Refusing to apologize. When you’re in the wrong and refuse to own up and apologize, you undermine trust, respect, and accountability, and alienate those you’ve wronged. 
18. Killing the messenger. If people are afraid to tell you the the truth to speak up with candor, you’re creating a climate of fear and repression that makes it all but impossible to do great work. 
19. Lacking appreciation and praise. Treat great effort as nothing special, and they will have little motivation and no allegiance. 

Lead From Within: In leadership, our annoying habits aren’t just personal issues. They interfere with our ability to build a team and accomplish great things together, and we suffer the consequences along with everyone else. We owe it not just to our teams, but to ourselves, to make ourselves the best leaders we can be.

People Who Don't and Who Do

18 Behaviors of Emotionally Intelligent People

http://motto.time.com/4117921/emotional-intelligence-signs/?xid=time_socialflow_facebook
Travis Bradberry / Inc.

When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70 percent of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.

Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90 percent of top performers have high emotional intelligence.

Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.

Despite the significance of EQ, its intangible nature makes it difficult to measure and to know what to do to improve it if you’re lacking. You can always take a scientifically validated test, such as the one that comes with the Emotional Intelligence 2.0 book, but unfortunately, most such tests aren’t free. So, I’ve analyzed the data from the million-plus people TalentSmart has tested in order to identify the behaviors that are the hallmarks of a high EQ. What follows are sure signs that you have a high EQ.

1. You have a robust emotional vocabularyAll people experience emotions, but it is a select few who can accurately identify them as they occur. Our research shows that only 36 percent of people can do this, which is problematic because unlabeled emotions often go misunderstood, which leads to irrational choices and counterproductive actions.

People with high EQs master their emotions because they understand them, and they use an extensive vocabulary of feelings to do so. While many people might describe themselves as simply feeling “bad,” emotionally intelligent people can pinpoint whether they feel “irritable,” “frustrated,” “downtrodden,” or “anxious.” The more specific your word choice, the better insight you have into exactly how you are feeling, what caused it, and what you should do about it.

2. You’re curious about peopleIt doesn’t matter if they’re introverted or extroverted, emotionally intelligent people are curious about everyone around them. This curiosity is the product of empathy, one of the most significant gateways to a high EQ. The more you care about other people and what they’re going through, the more curiosity you’re going to have about them.

3. You embrace changeEmotionally intelligent people are flexible and are constantly adapting. They know that fear of change is paralyzing and a major threat to their success and happiness. They look for change that is lurking just around the corner, and they form a plan of action should these changes occur.

4. You know your strengths and weaknessesEmotionally intelligent people don’t just understand emotions; they know what they’re good at and what they’re terrible at. They also know who pushes their buttons and the environments (both situations and people) that enable them to succeed. Having a high EQ means you know your strengths and how to lean into and use them to your full advantage while keeping your weaknesses from holding you back.

5. You’re a good judge of characterMuch of emotional intelligence comes down to social awareness; the ability to read other people, know what they’re about, and understand what they’re going through. Over time, this skill makes you an exceptional judge of character. People are no mystery to you. You know what they’re all about and understand their motivations, even those that lie hidden beneath the surface.

Inc.com: Why You Need Emotional Intelligence to Succeed

6. You are difficult to offendIf you have a firm grasp of who you are, it’s difficult for someone to say or do something that gets your goat. Emotionally intelligent people are self-confident and open-minded, which creates a pretty thick skin. You may even poke fun at yourself or let other people make jokes about you because you are able to mentally draw the line between humor and degradation.

7. You know how to say no (to yourself and others)Emotional intelligence means knowing how to exert self-control. You delay gratification and avoid impulsive action. Research conducted at the University of California, San Francisco, shows that the more difficulty that you have saying no, the more likely you are to experience stress, burnout, and even depression. Saying no is a major self-control challenge for many people, but “No” is a powerful word that you should unafraid to wield. When it’s time to say no, emotionally intelligent people avoid phrases such as “I don’t think I can” or “I’m not certain.” Saying no to a new commitment honors your existing commitments and gives you the opportunity to successfully fulfill them.

8. You let go of mistakesEmotionally intelligent people distance themselves from their mistakes, but do so without forgetting them. By keeping their mistakes at a safe distance, yet still handy enough to refer to, they are able to adapt and adjust for future success. It takes refined self-awareness to walk this tightrope between dwelling and remembering. Dwelling too long on your mistakes makes you anxious and gun shy, while forgetting about them completely makes you bound to repeat them. The key to balance lies in your ability to transform failures into nuggets of improvement. This creates the tendency to get right back up every time you fall down.

9. You give and expect nothing in returnWhen someone gives you something spontaneously, without expecting anything in return, this leaves a powerful impression. For example, you might have an interesting conversation with someone about a book, and when you see them again a month later, you show up with the book in hand. Emotionally intelligent people build strong relationships because they are constantly thinking about others.

10. You don’t hold grudgesThe negative emotions that come with holding onto a grudge are actually a stress response. Just thinking about the event sends your body into fight-or-flight mode, a survival mechanism that forces you to stand up and fight or run for the hills when faced with a threat. When the threat is imminent, this reaction is essential to your survival, but when the threat is ancient history, holding onto that stress wreaks havoc on your body and can have devastating health consequences over time. In fact, researchers at Emory University have shown that holding onto stress contributes to high blood pressure and heart disease. Holding onto a grudge means you’re holding onto stress, and emotionally intelligent people know to avoid this at all costs. Letting go of a grudge not only makes you feel better now but can also improve your health.

Inc.com: Why You Should Hire for Emotional Intelligence

11. You neutralize toxic peopleDealing with difficult people is frustrating and exhausting for most. But high-EQ individuals control their interactions with toxic people by keeping their feelings in check. When they need to confront a toxic person, they approach the situation rationally. They identify their own emotions and don’t allow anger or frustration to fuel the chaos. They also consider the difficult person’s standpoint and are able to find solutions and common ground. Even when things completely derail, emotionally intelligent people are able to take the toxic person with a grain of salt to avoid letting him or her bring them down.

12. You don’t seek perfectionEmotionally intelligent people won’t set perfection as their target because they know that it doesn’t exist. Human beings, by our very nature, are fallible. When perfection is your goal, you’re always left with a nagging sense of failure that makes you want to give up or reduce your effort. You end up spending time lamenting what you failed to accomplish and should have done differently instead of moving forward, excited about what you’ve achieved and what you will accomplish in the future.

13. You appreciate what you haveTaking time to contemplate what you’re grateful for isn’t merely the right thing to do; it also improves your mood by reducing the stress hormone cortisol (in some cases by 23 percent). Research conducted at the University of California, Davis, found that people who work daily to cultivate an attitude of gratitude experience improved mood, energy, and physical well-being. It’s likely that lower levels of cortisol play a major role in this.

14. You disconnectTaking regular time off the grid is a sign of a high EQ because it helps you to keep your stress under control and to live in the moment. When you make yourself available to your work 24/7, you expose yourself to a constant barrage of stressors. Forcing yourself offline and even–gulp!–turning off your phone gives your body and mind a break. Studies have shown that something as simple as an email break can lower stress levels. Technology enables constant communication and the expectation that you should be available 24/7. It is extremely difficult to enjoy a stress-free moment outside of work when an email with the power to bring your thinking (read: stressing) back to work can drop onto your phone at any moment.

15. You limit your caffeine intakeDrinking excessive amounts of caffeine triggers the release of adrenaline, which is the primary source of a fight-or-flight response. The fight-or-flight mechanism sidesteps rational thinking in favor of a faster response to ensure survival. This is great when a bear is chasing you, but not so great when you’re responding to a curt email. When caffeine puts your brain and body into this hyper-aroused state of stress, your emotions overrun your behavior. Caffeine’s long half-life ensures you stay this way as it takes its sweet time working its way out of your body. High-EQ individuals know that caffeine is trouble, and they don’t let it get the better of them.

Inc.com: 5 Aspects of Emotional Intelligence Required for Effective Leadership

16. You get enough sleepIt’s difficult to overstate the importance of sleep to increasing your emotional intelligence and managing your stress levels. When you sleep, your brain literally recharges, shuffling through the day’s memories and storing or discarding them (which causes dreams) so that you wake up alert and clearheaded. High-EQ individuals know that their self-control, attention, and memory are all reduced when they don’t get enough–or the right kind–of sleep. So, they make sleep a top priority.

17. You stop negative self-talk in its tracksThe more you ruminate on negative thoughts, the more power you give them. Most of our negative thoughts are just that–thoughts, not facts. When it feels like something always or never happens, this is just your brain’s natural tendency to perceive threats (inflating the frequency or severity of an event). Emotionally intelligent people separate their thoughts from the facts in order to escape the cycle of negativity and move toward a positive, new outlook.

18. You won’t let anyone limit your joyWhen your sense of pleasure and satisfaction are derived from the opinions of other people, you are no longer the master of your own happiness. When emotionally intelligent people feel good about something they’ve done, they won’t let anyone’s opinions or snide remarks take that away from them. While it’s impossible to turn off your reactions to what others think, you don’t have to compare yourself to others, and you can always take people’s opinions with a grain of salt. That way, no matter what other people are thinking or doing, your self-worth comes from within.

This article originally appeared on Inc.com

Identify Your Thinking Style

5 Signs Of High Emotional Intelligence

http://www.forbes.com/sites/markmurphy/2016/05/08/5-signs-of-high-emotional-intelligence/?linkId=24295569#642e925dc539
Mark Murphy I solve the “people pain points” that keep leaders awake at night.

Emotional intelligence predicts people’s ability to regulate themselves, manage other people, and achieve success. Research shows a link between emotional intelligence and career success. Not everyone is born with it, but unlike IQ, emotional intelligence can be acquired and improved with practice. So, how can we tell if someone’s got it or not? Here are five signs of people with high emotional intelligence. These are qualities that are easy to assess in every day situations.


Credit: Shutterstock

Sign No. 1: They handle criticism without denial, blame, excuses or anxiety.

One of the hallmarks of high emotional intelligence is self-awareness. Self-awareness is a deep understanding of what makes us tick; what angers us, makes us happy, bores and interests us. It’s also means that we can appraise ourselves, faults and all, with great honesty and clarity. So when people with high emotional intelligence make a mistake and get criticized for it, it doesn’t send them into an emotional tailspin. It’s simply a fact to be noted, analyzed and corrected.

Not everyone with high emotional intelligence reacts to criticism in the same exact way. Some people deal with it more empathically, and instantly wonder “Why did this person just criticize me?” And they seek to understand “what does this criticism mean for our working relationship moving forward?” Others handle criticism more like a process engineer looking to root-cause a product defect, systematically dissecting every step leading up to the thing they just got criticized for. Their first thought is “I need to figure out exactly what went wrong.” If you want to discover your personal style of handling criticism, you can take this free quiz, “How Do You React To Constructive Criticism?”

Regardless of the exact nature of their reaction, people with high emotional intelligence do not deny it, blame others, make excuses or melt into a pool of anxiety.

If you’ve ever heard people say, “That rule doesn’t apply to me” or “My performance was just fine” (when it clearly wasn’t), you’ve witnessed denial. These are folks who are so defensive and walled-off, or their egos are so fragile, that they’re simply not ready for feedback. They are, in effect, saying, “There’s no problem; my performance was absolutely fine. If you don’t like the results, that’s a problem with your judgment, not my performance.”

Others exhibit blame. Blame is the unspoken acknowledgment that constructive feedback is warranted (i.e., the outcomes were subpar) coupled with an unwillingness to admit any personal fault. You’ll hear things like “OK, results weren’t perfect, but if you want to know where the problem is, go talk to Accounting about why they didn’t get the right data to my team before the deadline.”

Excuses are another reaction common to folks with lower emotional intelligence. An excuse is an admission of subpar results plus an admission of fault that is coupled with a host of extenuating factors that no normal human could possibly have overcome. Unlike blame, it won’t be another person or department that gets thrown under the bus but rather your servers, procedures, phone systems, and the like.

Then there’s anxiety. Here, the actual subpar performance and culpability have been fully acknowledged, but the person lacks the readiness to move forward and improve future performance. People in anxiety say things like, “There’s no way we’ll finish in time” or “We’ve tried to fix this before, and it just didn’t work.”

Sign No. 2: They’re open-minded.

A high level of self-awareness lets emotionally-intelligent people listen to a situation without reacting to judgment. They don’t automatically dismiss ideas just because they are different from their own. This makes them a popular go-to person when there’s trouble, issues, challenges or just a need for a sympathetic ear. You won’t find them chit-chatting all day, or tolerating negative personalities, but they do have a knack for helping people quickly set things right.

Sign No. 3: They’re good listeners.

Great listening requires a developed listening structure that separates the facts from interpretations, reactions and ends. People with emotional intelligence can identify the emotions that shut down their ability to listen. They’ve worked at developing the ability to divorce themselves from those emotions so they can remain open and able hear what is really being said.

Sign No. 4: They don’t sugarcoat the truth.

Emotional intelligence requires recognizing emotions in others, but this other awareness doesn’t mean shying away from speaking the truth or using tricks to try and soften the blow of tough feedback. People with emotional intelligence know how important it is that tough messages get heard. You won’t hear blatant candor that could possibly shut down the conversation, but you will hear a clear message that might sound something like this: “Frank, I’ve got a tough message to deliver. There’s no getting around it, but I want you to understand that I’m doing this out of a concern for your wellbeing. Because if you don’t fix this stuff, your career here is in jeopardy.”

Sign No. 5: They apologize when they’re wrong.

People with high emotional intelligence don’t invest valuable time trying to prove they are right when they realize they’re wrong. Instead of looking for excuses, they offer a simple, honest apology that lets them quickly get back on track. It sounds something like this: “I’m sorry” I messed up and chose some bad words that sounded like I was attacking you. This is not what I intended. Can I try again?”

There are many indicators that someone has high emotional intelligence. But these five signs are quick tests that you can witness every day at work. And they’ll quickly help you assess whether the person in question does, or does not, have high levels of emotional intelligence.

Mark Murphy is a NY Times bestseller, author of Hiring For Attitude, and founder ofLeadership IQ.