Sunday, June 12, 2016

Body-language mistakes successful people never make

http://www.businessinsider.com/body-language-mistakes-successful-people-never-make-2016-6?IR=T&r=US&IR=T

Body language plays a crucial role in our daily lives, whether we know it or not.
From casual interactions with strangers to more formal exchanges with colleagues; we can reveal to people what we’re all about (or not about) with just a few simple gestures.
For confident and successful people, positive body language tends to be part of their make-up but for others, a bit of gentle reminding may be required.

Avoiding eye contact


Avoiding eye contact
Eye contact is a sign of respect and interest.Flickr/Simon Clancy

A lack of eye contact can indicate that you’ve got something to hide or that you lack confidence and interest.
When it comes to communicating in the workplace, maintaining eye contact is crucial – it conveys confidence, leadership and strength.

Weak handshake


Weak handshake
A proper handshake is key.Justin Sullivan/Getty

Although a handshake only lasts a couple of seconds, a bad one can leave an enduring impression on someone.
A study done by the University of Iowa in 2008 found that those people who start job interviews with a firm, strong handshake are always perceived in a more favorable light than those who have a limp handshake.

Slouching

Slouching

Slouching or bad posture signals that you lack confidence and have low energy levels. If your back is curved and your shoulders are pointing inwards, it makes sense that you will appear physically smaller.
On the other hand, good posture, i.e. a straight back and perked-up shoulders, maximizes the amount of space you fill and so denotes control and assertion

Crossed arms

Crossed arms
Crossing your arms portrays you as disinterested.istolethetv/flickr

Crossed arms can act as a physical barrier that suggest you’re not open to what the other person is saying. Also, depending on the context, they can indicate defensiveness.
If you want people to view you as open-minded and interested, it is best to keep your hands at your sides.

Exaggerated gestures

Exaggerated gestures
Don't overdo your hand gestures.Flickr/Mitch Bennett

Overzealous or exaggerated gestures can suggest that you are chaotic or that you’re stretching the truth. If you tend to communicate with your hands, try to use small, controlled gestures to show leadership and confidence.
Also, ensure you use open gestures, for example, showing the palms of your hands – this helps to communicate that you have nothing to hide.

Fidgeting

Fidgeting
Fidgeting can make you appear nervous.Eje Gustafsson/flickr

Fidgeting can include playing with your hair, biting your lip or tapping your fingers on a table. It usually signals that you’re anxious or disinterested and is best avoided if you wish to demonstrate enthusiasm and confidence.
In a survey of 2,100 hiring managers conducted by CareerBuilder, 29% identified fidgeting as the biggest body language faux pas made by job seekers.

Invading personal space

Invading personal space
Give people their personal space.Flickr/Nordic Innovation

Standing too close to someone (nearer than one and a half feet) suggests that you have no understanding of personal space.
An invasion of personal space can make people feel uncomfortable. Approximately 3 to 8 feet is an appropriate distance in which to converse with work colleagues, casual acquaintances and strangers.

Failing to smile

Failing to smile
Smiling is crucial.T.J. Kirkpatrick/Getty Images

Smiling demonstrates confidence, openness, and energy. Importantly, in the case of formal exchanges, it also sets off the mirror neurons in your listener, instructing them to smile back. Even a nervous smile is better than no smile at all but remember, don't overdo it.

Friday, June 3, 2016

Inner Critic

 Are You Too Hard on Yourself? This Study Explains Why

Your inner critic may need a reality check.
http://www.health.com/mind-body/hard-on-yourself?xid=socialflow_twitter_health
Jessica Migala

woman-window-people-who-are-hard-on-themselves
Photo: Getty Images

When you screw up—think misplaced keys, missed deadline, missed opportunity—do you accept it as a misstep and move on? Or do you beat yourself up for not being on top of your game?
A team of psychologists recently published findings in the journal Self and Identity that help explain why some of us are prone to do the latter.
For the study, 161 adults between the ages of 17 and 34 completed a questionnaire that measured their capacity for self-compassion. They also filled out a survey about their values, including what they wanted out of life, and the behaviors or traits they believed were necessary to achieve those things.
Finally, the participants were asked to imagine themselves in two scenarios: One in which they acted with self-compassion, and another in which they were self-critical. Then they described how they would feel about themselves after each scenario.
The researchers found that across the board, the study participants recognized that self-compassion is generally a good thing—but not necessarily for themselves.
Participants who were less self-compassionate thought that practicing self-care would negatively impact their performance. They said being kind to themselves after a failure, rejection, or loss would make them feel less conscientious, less ambitious, and less motivated. They also saw self-criticism as “a sign of strength and responsibility.” In other words, they believed being tough on themselves made them tougher, better, and more driven.
But those folks might want to start cutting themselves some slack: The researchers note that people who are rich in self-compassion typically possess better emotional health. They benefit from higher life satisfaction, and a lower risk of depression and anxiety. They also tend to have a sunnier outlook, and to cope better when crap (inevitably) happens.  
If you're in the habit of treating yourself harshly, try shifting your perspective on what self-criticism actually does for you, suggests Ashwini Nadkarni, MD, a psychiatrist at Brigham and Women’s Hospital who was not involved in the study. “You might think [being self-critical is] motivating, and in the short term, it can be. But in the long run, the things that you tell yourself—I should be a better mother, I should have a better job—are demoralizing,” she explains. Over time, that type of self-flagellation can lead to burn out, and keep you from reaching the goals you were pushing so hard to achieve in the first place.
Below, Dr. Nadkarni offers her four-step plan for practicing more self-kindness and understanding:
Be aware. In order to change a behavior, first you need to be convinced it’s a problem. So for one week, write down any self-critical thoughts you notice. 
Talk to yourself like you'd talk to a friend. You are more likely to be kind and empathetic to a loved one. Try treating yourself with the same level of respect. 
Be mindful. Observe your feelings, but don’t judge them. When a self-critical thought pops into your head, recognize it; then refocus your attention to something neutral, like your breath.
Start a journal. When something upsetting happens, write down the most self-compassionate things you can think to say. Ideally, the words will express that you accept yourself exactly as you are, imperfections and all.

9 Ways to Silence Your Inner Critic

Tips for staying positive and preventing self-criticism from spiraling out of control.

http://www.health.com/health/gallery/0,,20683082,00.html

staypositive_innercritic
Credit: Getty Images



Think positive

by Jancee Dunn

A little self-criticism is a good thing: It can be a reality check that spurs you to be a better person. But there is a vast difference between "I need to work out more," which sparks your motivation, and "I'm a jiggly blob."

Excessive self-criticism tends to backfire, because it leads us to focus on our so-called failures instead of the "small ways that we could have improved," says psychologist Tamar E. Chansky, PhD, author of Freeing Yourself From Anxiety. And over the long term, studies show, self trash-talk is associated with higher stress levels and even depression.

Happily, there are many ways to muzzle that inner critic for good.

Put negative stuff in a box


negativebox_innercritic
Credit: Getty Images

When we're beating ourselves up, a tiny blunder is inflated into an epic typhoon of failure. So the next time a negative thought intrudes, take a few deep breaths and then "quickly narrow it down and put your problems into the smallest box possible," Chansky says. "If you think you screwed up in a meeting, instead of saying, 'I'm an idiot; I ruined my career,' say, 'Man, I used a poor choice of words.' Visualizing that box can really help."

Seeing a tiny box in your mind shows the actual size of the problem and helps you feel more confident that you can take it on.


Try the power of possible thinking


possiblethinking_innercritic
Credit: Getty Images

"We feel a lot of pressure to turn it all around and make it positive," Chansky says. "But research has found that when you're down and out and force yourself to say positive things to yourself, you end up feeling worse." That's because our internal lie detector goes off.

She suggests a technique called possible thinking, which involves reaching for neutral thoughts about the situation and naming the facts. "I'm a fat cow" becomes "I'd like to lose 10 pounds. I know how to do it." The facts give you a lot more choices and directions you can go in.

Ask yourself if you're really so guilty


guilty_innercritic
Credit: Getty Images

Let's say in a meeting you blurt out that your Spanx are too tight. You think, I've just made the biggest fool of myself. Challenge your version of the story: Did everyone really recoil in horror, or were most of them actually tapping on their BlackBerrys under the table?

"Make the choice to be kind to yourself by questioning your initial thoughts, which is key to slowing down that voice," says Amy Johnson, PhD, a psychologist and life coach. The more follow-ups you ask yourself, the more you dilute the shameful moment.

Put a better spin on things


betterspin_innercritic
Credit: Getty Images

A simple semantic tweak can actually change your outlook, Chansky says. Instead of telling yourself, "I'm so disorganized, I'll never get anything done," train yourself to say, "I'm having a thought that I'm not going to get it done."

It may sound silly, but this little change of wording gives you distance and reminds you that your low self-esteem moment is just that: a moment. "I always tell people that saying, 'Boy, did I feel stupid,' rather than 'I am so stupid' may seem like a nuance, but there's a significant difference," Young adds, because the former describes how you feel, not who you are.

Ask: what would my best friend say?


bestfriend_innercritic
Credit: Getty Images

A quick way to puncture nasty self-talk is to think of someone you trust and imagine what she would say to you. "Which is probably, 'Oh please, was it really that bad?'" notes Chansky. "Did you really ruin your career in the meeting?"

Another rule: If you wouldn't say it to your friend, don't say it to yourself. You would never—at least, we hope you would never—call your friend a "total slob" for dribbling tomato sauce on her blouse.

Give your inner critic a name

criticname_innercritic
Credit: Getty Images

Preferably a silly one! It's hard to take that inner voice seriously when you call it The Nag. ("Here comes The Nag again.") Brené Brown, PhD, a research professor at the University of Houston Graduate College of Social Work and author ofThe Gifts Of Imperfection, calls hers The Gremlin.

Chansky prefers The Perfectionist. "Naming it something goofy adds a bit of levity, " she says, "which helps break through the emotional hold that anxiety has on you. Over time, this short circuits the whole anxious cycle."

Give your rants a name, too


rants_innercritic
Credit: Getty Images

Johnson likes to call these inner harangues stories. "I love calling some tirade the 'my friends are better than me' story, or the 'I don't get enough done' story," she says. "Instead of feeling like it's some kind of valid feedback, this highlights how consistent the stories are. We have pretty much the same thoughts today that we had yesterday, which should clue us in to the fact that they're habits, not necessarily truths."

Pick up the phone


phone_innercritic
Credit: Getty Images

Shame only works if we keep it secret, Brown says. "So if I get in the car after a party and thought I said something stupid, I pick up the phone and say, 'OK, I'm in a total shame downward spiral—here's what happened.'" She laughs. "At that moment, you've basically cut shame off at the knees. So find the courage to do the counterintuitive thing and tell someone what happened—invariably those conversations end with laughter."

Embrace your imperfections


embrace_innercritic
Credit: Getty Images

It's enormously freeing (not to mention a huge stress reducer) to stop holding yourself to insanely high standards. "Perfectionism is so destructive," Brown says. "I've interviewed CEOs and award-winning athletes, and not once in twelve years did I ever hear someone say, 'I achieved everything I have because I am a perfectionist.' Never!" What she hears instead? They credit their success to a willingness to mess up and move on.

So relax your standards just a little. If you give yourself the same empathy you'd show a friend, it will be so much easier to take on The Nag, and win.



Wednesday, May 25, 2016

Shoes and Care: the incredible shared story by an interpreneur

http://shoesandcare.com/



DOKTER-PRENEUR!DOKTER LULUSAN UGM YANG JADI PEMBERSIH SEPATU

Dari hobi membersihkan sepatu, dokter muda ini punya 20 cabang usaha Shoes And Care hingga di Singapura! Sudah 4 bulan saya tidak siaran Kongkow Bisnis di Geronimo FM Jogja, malam tadi saya diundang lagi buat membredel tamunya di Acara Kobis Live di Dixie.

Menarik kali ini.. Saya harus berdecak kagum dengan keuletannya! Baca obrolannya dibawah ini.. Akan bikin kepalamu meletup!!

"Nama Saya Tirta Hudhi, umur saya 25 tahun mas.. Saya tukang bersih-bersih sepatu, karena itu hobi saya sejak dulu. Seneng kalo ngelihat sepatu yang bersih. Pekerjaan sampingan saya sebagai dokter umum di RSA UGM di Ringroad Utara Jogja, rencana mau ambil spesialis bedah juga..

"Whoootttt!! *saya mendelik"Bentar-bentar! Dokter beneran kamu ini? Bukan dokter bedah sepatu...". "Beneran mas.. Asli saya Karanganyar (Solo coret hehe) 3,5 tahun saya kuliah kedokteran di UGM dari tahun 2009, lanjut koas selesai tahun 2015, langsung kerja di rumah sakit.

Dulu waktu ngekost di daerah Pogung saya seneng bener bersih-bersih sepatu, terus saya pajang di depan kamar kost, eh banyak temen-temen yang nitip, lama-lama makin banyak. Ada temen yang usul, sekalian aja kamu bisnisin dapet duit. Eh bener juga ya.. Pas waktu itu saya harus membeli buku-buku kedokteran yang mahal, gak mau jadi beban orang tua saya harus membeli buku-buku itu sendiri. Jadi kalo pulang kuliah jam 3 sore, saya di kost membersihkan sepatu pesanan, sampai jam 9 malam, lanjut belajar deh!"."Wow! Gak gengsi kamu ini.. Mahasiswa kedokteran jadi tukang bersih-bersih sepatu?""Ngapain juga gengsi mas, dapat uang halal kok.

Sampai akhirnya saya online-kan di forum jual belikaskus, pesanan makin banyak bahkan dari luar kota. Sepatu dikirim ke jogja, saya dibersihan terus dikirimkan lagi. Modal pertama hanya 400 ribu saja, buat beli alat-alatnya. Tahun berikutnya saya mendapat investor dari kawan ayah saya, 25 juta bikin toko pertama di alun-alun kidul Jogja. Dalam 3 bulan sudah balik modal, saya bagi hasil 20% untuk investornya."

"Wuuuik... Dari bersih-bersih sepatu bisa dapet 8 jutaan dong sebulan!"."Saya mainkan di semua sosial media, pesanan jasa makin banyak, pernah kami dapat kiriman sepatu dari Bali, harganya itu 120 juta.. Sepatu mahaaal.. Padahal ongkos membersihkannyahanya 100ribu, dia puas akhirnya rutin jadi pelanggan kami.

Satu outlet sekarang ada 2-3 karyawan. Saya mulai ekspansi bertahap ke berbagai kota, Jakarta, Bandung, Semarang, Solo, Medan, Tangerang, Pelembang hingga ke Singapura. Total ada 20 outlet saat ini dengan 85 karyawan. Outlet yang di Singapore karyawan saya juga orang sana.. Bukan dari Indonesia"."Dalam 3 tahun bisnismu bisa cepat ekspansinya, kamu mengajak investor atau dengan utang?"."Dari 20 outlet yang saya miliki 75% milik saya sendiri, 25% join dengan investor."

"Saya tidak pernah mengembangkan usaha dengan utang mas. Tiap dapat untung dari outlet-outlet saya putar terus untuk membuka cabang baru. Ayah saya mengajarkan jangan pernah membuka usaha dengan utang.. Itu hanya akan memberatkan, padahal ayah saya dulu kerjanya di BPR" lanjut Tirta sambil tertawa..

"Kamu masarin jasa kamu lewat sosial media?"."Iya mas, all sosmed kami pakai. Kami di Shoes And Care pernah dapat penghargaan dari Google Singapore sebagai salah satu jasa yang paling banyak dicari di internet. Karena hasil kerja kami bagus dan memuaskan, ada perusahaan di Italy yang merekomendasikan kami menjadi rujukan untuk perawatan sepatu di Asia Tenggara. Kamu juga kaget pernah dapat kiriman sepatu dari Belanda. Ongkos bersihinnya 10 Euro, ongkos kirimnya 40 Euro. Lebih mahal ongkirnya, Tapi orangnya puas.. Seminggu beres sepatu kami kirimkan lagi ke Belanda". "Muantab.... target kamu apa ke depan?"

"MEA sudah terbuka mas, saya punya impian Outlet Shoes And Care akan ada di Thailand, Vietnam, Malaysia, Brunei dan negara-negara lainnya, tapi saya tetap jadi dokter bedah di Jogja saja.."Pasti bisaaa Tirtaaa!

Saya bertanya lagi di jeda waktu, ketika tidak on air diselingi lagi live dari band disana."Dengan 20 outlet, produk jasa.. Kamu pasti mampu dong beli mobil cash sendiri sekarang?""Mampu mas.. ""Sudah beli? Mobil apa?""Belum mas.. Saya masih pakai Honda Supra 125 kemana-mana, uangnya mending saya tabung buat buka outlet lagi nantinya.."Hehehe!! Tamparan kerasssss dari mas Dokter buat yang sok gaya beli mobil kreditan! Yang sudah sukses dan mampu beli cash aja menunda kesenangan, daripada yang maksa beli demi pamer dan gaya hidup tapi habis itu pusiiiiiing mikir cicilan! Ok mas Dokter!! Suksesss terus untukmu!

Tuesday, May 24, 2016

19 Annoying Habits You Must Break To Be a Better Leader

http://www.lollydaskal.com/leadership/19-annoying-habits-must-break-better-leader/
by 


Screen Shot 2016-05-24 at 7.00.11 AM

If you don’t break your annoying habits you will never become the leader you want to be. 

We all tend to judge others by their actions and ourselves by our intentions, but one of the things required of great leaders is a significant level of self-awareness. You have to be able to step back and assess your own behavior, just as you would a team member’s, and look objectively at how that behavior influences your team and its work.

Here are some of the most common things leaders do to annoy and alienate the people around them. Check yourself against this list and start today to make any changes you need. When you do, you’ll be improving your leadership—and setting a great example for your team.


  1. Having to feel like the smartest person in the room. Sure, it feels good, but it intimidates others and makes them less likely to share their ideas and opinions. 
  2. Blaming others and finding fault. When there’s a problem, do you gather the team to find solutions and look together how to prevent a recurrence, or do you just start pointing fingers? Few things infuriate team members more. 
  3. Speaking more than you listen. If you’re speaking, you’re not listening. And if you’re not listening, you’re cutting yourself off from important information—and connection with your team. 
  4. Being stuck in the past. It’s natural to want to hold on to what’s familiar, and it’s definitely important to learn from the past. But if you’re not focused on the future, the people around you will eventually move on without you. 
  5. Butting in. if you need to add your two cents to every decision, discussion, or development, you will be known as a micromanager, not a leader. 
  6. Negativity and opposition. Nobody sets out to be negative, but it’s a habit that’s easy to develop, and few forces are more destructive. When people see that their ideas will be immediately shot down, innovation stops completely. 
  7. Playing favorites. It’s great to admire and appreciate team members, and it’s fine to reward individuals for extraordinary efforts or achievements. But when you routinely single out one person or a few favorites at the expense of everyone else, it creates feelings of alienation and resentment. 
  8. Making excuses. Excuses and defensiveness are the last thing people want to hear when they’re focused on solving a problem. 
  9. Taking undue credit. We know nothing gets done alone—it takes a group of talented people to create success. Giving yourself all the credit is one of the most demoralizing things you can do. 
  10. Making derogatory comments and shaming others. You may think of yourself as “telling it like it is,” but when you use derogatory and demeaning language, you’re going to be seen as nothing more than a bully. 
  11. Making mountains out of molehills. If every problem is a disaster and every detail the most important thing in the world, you are wearing your team out with all the drama. 
  12. Passing the buck. Trust is the foundation of leadership, and when you fail to hold yourself accountable and take personal responsibility for your work and your leadership, you make yourself untrustworthy. 
  13. Making assumptions and passing judgment. When you judge others, you’re already in risky territory. And when you judge them on the basis of assumptions instead of working to understand the facts and context, you’re being genuinely unfair. 
  14. Losing your temper. When you speak out of anger or yell when things upset you, you lose sight of one of the most important elements of leadership: respect for others. 
  15. Withholding information. Refusing to share information not only shows a lack of trust but also tells those around you that you don’t care about interfering with their ability to do their job. 
  16. Focusing exclusively on winning. It’s great to win, and it’s important to motivate people. But even when things don’t work out, there are things to be learned and hard work to be rewarded. 
  17. Refusing to apologize. When you’re in the wrong and refuse to own up and apologize, you undermine trust, respect, and accountability, and alienate those you’ve wronged. 
  18. Killing the messenger. If people are afraid to tell you the the truth to speak up with candor, you’re creating a climate of fear and repression that makes it all but impossible to do great work. 
  19. Lacking appreciation and praise. Treat great effort as nothing special, and they will have little motivation and no allegiance. 


Lead From Within: In leadership, our annoying habits aren’t just personal issues. They interfere with our ability to build a team and accomplish great things together, and we suffer the consequences along with everyone else. We owe it not just to our teams, but to ourselves, to make ourselves the best leaders we can be.

Saturday, May 21, 2016

People Who Don't and Who Do

18 Behaviors of Emotionally Intelligent People

Motto: Words to Live By. From the Editors of TIME.
http://motto.time.com/4117921/emotional-intelligence-signs/?xid=time_socialflow_facebook
Travis Bradberry / Inc.

When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70 percent of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.
Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90 percent of top performers have high emotional intelligence.
Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.
Despite the significance of EQ, its intangible nature makes it difficult to measure and to know what to do to improve it if you’re lacking. You can always take a scientifically validated test, such as the one that comes with the Emotional Intelligence 2.0 book, but unfortunately, most such tests aren’t free. So, I’ve analyzed the data from the million-plus people TalentSmart has tested in order to identify the behaviors that are the hallmarks of a high EQ. What follows are sure signs that you have a high EQ.
1. You have a robust emotional vocabularyAll people experience emotions, but it is a select few who can accurately identify them as they occur. Our research shows that only 36 percent of people can do this, which is problematic because unlabeled emotions often go misunderstood, which leads to irrational choices and counterproductive actions.
People with high EQs master their emotions because they understand them, and they use an extensive vocabulary of feelings to do so. While many people might describe themselves as simply feeling “bad,” emotionally intelligent people can pinpoint whether they feel “irritable,” “frustrated,” “downtrodden,” or “anxious.” The more specific your word choice, the better insight you have into exactly how you are feeling, what caused it, and what you should do about it.
2. You’re curious about peopleIt doesn’t matter if they’re introverted or extroverted, emotionally intelligent people are curious about everyone around them. This curiosity is the product of empathy, one of the most significant gateways to a high EQ. The more you care about other people and what they’re going through, the more curiosity you’re going to have about them.
3. You embrace changeEmotionally intelligent people are flexible and are constantly adapting. They know that fear of change is paralyzing and a major threat to their success and happiness. They look for change that is lurking just around the corner, and they form a plan of action should these changes occur.
4. You know your strengths and weaknessesEmotionally intelligent people don’t just understand emotions; they know what they’re good at and what they’re terrible at. They also know who pushes their buttons and the environments (both situations and people) that enable them to succeed. Having a high EQ means you know your strengths and how to lean into and use them to your full advantage while keeping your weaknesses from holding you back.
5. You’re a good judge of characterMuch of emotional intelligence comes down to social awareness; the ability to read other people, know what they’re about, and understand what they’re going through. Over time, this skill makes you an exceptional judge of character. People are no mystery to you. You know what they’re all about and understand their motivations, even those that lie hidden beneath the surface.
6. You are difficult to offendIf you have a firm grasp of who you are, it’s difficult for someone to say or do something that gets your goat. Emotionally intelligent people are self-confident and open-minded, which creates a pretty thick skin. You may even poke fun at yourself or let other people make jokes about you because you are able to mentally draw the line between humor and degradation.
7. You know how to say no (to yourself and others)Emotional intelligence means knowing how to exert self-control. You delay gratification and avoid impulsive action. Research conducted at the University of California, San Francisco, shows that the more difficulty that you have saying no, the more likely you are to experience stress, burnout, and even depression. Saying no is a major self-control challenge for many people, but “No” is a powerful word that you should unafraid to wield. When it’s time to say no, emotionally intelligent people avoid phrases such as “I don’t think I can” or “I’m not certain.” Saying no to a new commitment honors your existing commitments and gives you the opportunity to successfully fulfill them.
8. You let go of mistakesEmotionally intelligent people distance themselves from their mistakes, but do so without forgetting them. By keeping their mistakes at a safe distance, yet still handy enough to refer to, they are able to adapt and adjust for future success. It takes refined self-awareness to walk this tightrope between dwelling and remembering. Dwelling too long on your mistakes makes you anxious and gun shy, while forgetting about them completely makes you bound to repeat them. The key to balance lies in your ability to transform failures into nuggets of improvement. This creates the tendency to get right back up every time you fall down.
9. You give and expect nothing in returnWhen someone gives you something spontaneously, without expecting anything in return, this leaves a powerful impression. For example, you might have an interesting conversation with someone about a book, and when you see them again a month later, you show up with the book in hand. Emotionally intelligent people build strong relationships because they are constantly thinking about others.
10. You don’t hold grudgesThe negative emotions that come with holding onto a grudge are actually a stress response. Just thinking about the event sends your body into fight-or-flight mode, a survival mechanism that forces you to stand up and fight or run for the hills when faced with a threat. When the threat is imminent, this reaction is essential to your survival, but when the threat is ancient history, holding onto that stress wreaks havoc on your body and can have devastating health consequences over time. In fact, researchers at Emory University have shown that holding onto stress contributes to high blood pressure and heart disease. Holding onto a grudge means you’re holding onto stress, and emotionally intelligent people know to avoid this at all costs. Letting go of a grudge not only makes you feel better now but can also improve your health.
11. You neutralize toxic peopleDealing with difficult people is frustrating and exhausting for most. But high-EQ individuals control their interactions with toxic people by keeping their feelings in check. When they need to confront a toxic person, they approach the situation rationally. They identify their own emotions and don’t allow anger or frustration to fuel the chaos. They also consider the difficult person’s standpoint and are able to find solutions and common ground. Even when things completely derail, emotionally intelligent people are able to take the toxic person with a grain of salt to avoid letting him or her bring them down.
12. You don’t seek perfectionEmotionally intelligent people won’t set perfection as their target because they know that it doesn’t exist. Human beings, by our very nature, are fallible. When perfection is your goal, you’re always left with a nagging sense of failure that makes you want to give up or reduce your effort. You end up spending time lamenting what you failed to accomplish and should have done differently instead of moving forward, excited about what you’ve achieved and what you will accomplish in the future.
13. You appreciate what you haveTaking time to contemplate what you’re grateful for isn’t merely the right thing to do; it also improves your mood by reducing the stress hormone cortisol (in some cases by 23 percent). Research conducted at the University of California, Davis, found that people who work daily to cultivate an attitude of gratitude experience improved mood, energy, and physical well-being. It’s likely that lower levels of cortisol play a major role in this.
14. You disconnectTaking regular time off the grid is a sign of a high EQ because it helps you to keep your stress under control and to live in the moment. When you make yourself available to your work 24/7, you expose yourself to a constant barrage of stressors. Forcing yourself offline and even–gulp!–turning off your phone gives your body and mind a break. Studies have shown that something as simple as an email break can lower stress levels. Technology enables constant communication and the expectation that you should be available 24/7. It is extremely difficult to enjoy a stress-free moment outside of work when an email with the power to bring your thinking (read: stressing) back to work can drop onto your phone at any moment.
15. You limit your caffeine intakeDrinking excessive amounts of caffeine triggers the release of adrenaline, which is the primary source of a fight-or-flight response. The fight-or-flight mechanism sidesteps rational thinking in favor of a faster response to ensure survival. This is great when a bear is chasing you, but not so great when you’re responding to a curt email. When caffeine puts your brain and body into this hyper-aroused state of stress, your emotions overrun your behavior. Caffeine’s long half-life ensures you stay this way as it takes its sweet time working its way out of your body. High-EQ individuals know that caffeine is trouble, and they don’t let it get the better of them.
16. You get enough sleepIt’s difficult to overstate the importance of sleep to increasing your emotional intelligence and managing your stress levels. When you sleep, your brain literally recharges, shuffling through the day’s memories and storing or discarding them (which causes dreams) so that you wake up alert and clearheaded. High-EQ individuals know that their self-control, attention, and memory are all reduced when they don’t get enough–or the right kind–of sleep. So, they make sleep a top priority.
17. You stop negative self-talk in its tracksThe more you ruminate on negative thoughts, the more power you give them. Most of our negative thoughts are just that–thoughts, not facts. When it feels like something always or never happens, this is just your brain’s natural tendency to perceive threats (inflating the frequency or severity of an event). Emotionally intelligent people separate their thoughts from the facts in order to escape the cycle of negativity and move toward a positive, new outlook.
18. You won’t let anyone limit your joyWhen your sense of pleasure and satisfaction are derived from the opinions of other people, you are no longer the master of your own happiness. When emotionally intelligent people feel good about something they’ve done, they won’t let anyone’s opinions or snide remarks take that away from them. While it’s impossible to turn off your reactions to what others think, you don’t have to compare yourself to others, and you can always take people’s opinions with a grain of salt. That way, no matter what other people are thinking or doing, your self-worth comes from within.
This article originally appeared on Inc.com